Abilene’s Most Trusted Hearing Care Experts For Over 18 Years

Hearing Tests I have utilized Holland hearing for at least five years. Their staff is very helpful and experienced. Dr. Holland over... read moreI have utilized Holland hearing for at least five years. Their staff is very helpful and experienced. Dr. Holland over the years has guided me though the slight loss of hearing that I have incurred and assisted me in various decisions that need to be made for my hearing needs. As the years have slightly changed my circumstances, Dr. Holland has supplied the various needs for changes that I have been able to utilize to assist in my hearing needs. I would recommend Holland Hearing to anyone. read less

I have been uncertain about the need and the use of hearing aids. These folks have made the process... read moreI have been uncertain about the need and the use of hearing aids. These folks have made the process be very comfortable and smooth. Attentive. Pleasant. Professional. Effective. I did a good thing when I called them. read less

I was treated with respect and care that is not always found in doctors offices. Dr. Mangrem took time to... read moreI was treated with respect and care that is not always found in doctors offices. Dr. Mangrem took time to listen to my concerns and did an excellent job of explaining where I was with my hearing and what the best treatment options were for me. read less

Excellent customer service Dr. Holland is very knowledgeable and efficient. I trust her with my hearing assistance completely.

Holland Hearing has always been wonderful at taking care of all of my needs. I have had hearing aids since... read moreHolland Hearing has always been wonderful at taking care of all of my needs. I have had hearing aids since I was three years old and Holland has never talked down to me or “over-explained” things that I already know about since I have been a longtime user of hearing devices. They work hard at finding exactly what you need to your exact specifications. I will not go anywhere else. read less

They are always there when you need them. Very pleased with their service.

The team at Holland Hearing Center is truly the best. Everyone is so kind. You are greeted with kindness and... read moreThe team at Holland Hearing Center is truly the best. Everyone is so kind. You are greeted with kindness and a smile from the time you walk in the door till the time you leave. read less

I have been going to Holland Hearing Center for many years. I have always found Sue Ann to be... read moreI have been going to Holland Hearing Center for many years. I have always found Sue Ann to be most polite, caring, helpful, and professional in advising me in ways to improve my hearing difficulties. I have never felt pressured to choose one brand of hearing aid over another. Her assistants have always been very courteous when greeting me at the office or over the phone. If I’m in need of batteries or other accessories they are very quick in making sure that I receive them in a timely manner.

In sum, they are a top notch group of people.

Gerald Corkran read less

Recent Visit and Check Thanks Collin, By adjusting the tube length and domes my hearing aids are better stabilized and not falling out all... read moreThanks Collin, By adjusting the tube length and domes my hearing aids are better stabilized and not falling out all the time. The calibration is also working well. read less

Fantastic service and truly concerned with helping you hear better

Professional service I visited with Dr. Holland. She was professional and considerate. The staff who checked me in and out were also... read moreI visited with Dr. Holland. She was professional and considerate. The staff who checked me in and out were also professional. I had an outstanding visit. Thank you read less

My Hearing Dr.Mangrum and the wonderful staff at Holland Hearing made me feel like a family member. They took their time to... read moreDr.Mangrum and the wonderful staff at Holland Hearing made me feel like a family member. They took their time to correctly diagnose my problem work with my insurance to get me taken care of . Holland Hearing is the Real Deal. read less

Very courteous and Collin makes me feel welcomed every time.

Dr. Holland is the Dr. I seen. She was very polite & knowledgeable. She did a very through exam. ... read moreDr. Holland is the Dr. I seen. She was very polite & knowledgeable. She did a very through exam. She answers all questions to where you understand what is going on.

I would highly recommend Holland Hearing Center if you have problems hearing. They will fix you right up!! read less

Recent visit to Holland. The entire staff at Holland Hearing is always caring, professional, and efficient. Just recently I had an issue and called... read moreThe entire staff at Holland Hearing is always caring, professional, and efficient. Just recently I had an issue and called Holland on short notice. They were able to see me an hour before closing and quickly diagnosed and corrected the issue. That's just the way Holland is: they are a team that sincerely cares about their clients hearing needs. read less

Review I could not have ask for better treatment. Everything I hoped for as far as hearing better, exceeded my expectations.... read moreI could not have ask for better treatment. Everything I hoped for as far as hearing better, exceeded my expectations. Everything was explained in detail in such a way that I had no problem understanding. I couldn’t be happier. read less

Hearing Very good experience. I have a problem hearing and they are trying to find the problem.

Awesome Staff!! Awesome Audiologist!!! Amazing Customer Service!!! Reluctantly I was able to get my husband to agree... read moreAwesome Staff!! Awesome Audiologist!!! Amazing Customer Service!!! Reluctantly I was able to get my husband to agree to get his ears checked. He was so confident his hearing was fine we even had a wager on it lol Needless to say I won! Dr. Holland was absolutely Amazing! After all tests were complete, she was to explain and show my husband with graphs the threshold of his hearing loss. He was actually surprised as to the extent of his hearing loss but she was able to break down in detail and lay man's terms so we could both understand. To my husbands credit, he took they step and purchased hearing devices. I feel it noteworthy to add there was absolutely no pressure to do so, it was presented to us as "when we're ready" or "at our own pace". I don't even know where to start?? It was to the point we argued over what he thought I said... It's so nice to have a conversation and not have an unnecessary emotional reaction and undo conflict. I can't thank Dr. Holland and her Staff enough!! Our visit was very individual and personal. She took her time and we never felt rushed or pressured. I wish I could give 10 stars!! I HIGHLY recommend Holland Hearing Center!!! read less

Very professional Very personal and professional!

Dad liked you from the start! Thank you so much for the care you have given Dad. He liked you from the very start and I... read moreThank you so much for the care you have given Dad. He liked you from the very start and I can see why. Your professional service is offered through your genuine concern for your patients. Dad (and our family) have benefited from your kind manner and expertise. Blessings to you and & yours during this Christmas season and into 2022. read less

As a physician I asked my colleagues for recommendations and ended up at Holland hearing. My experience has been excellent... read moreAs a physician I asked my colleagues for recommendations and ended up at Holland hearing. My experience has been excellent from customer service and friendliness of employees through technical expertise. We had to work with a hearing aid company to get results with my thick head but after this above and beyond assistance the results are outstanding. I couldn't be more satisfied. This is the way healthcare used to be. read less

Best Experience I was one of the people that kept putting off getting hearing aids. My family had to put up with... read moreI was one of the people that kept putting off getting hearing aids. My family had to put up with me asking them to constantly repeat themselves. I couldn’t understand my grandsons when they tried to tell me something. I made an appointment with Dr. Mangrem and it was the best thing I could have ever done. Everyone in the office is so nice and helpful in any way they can. Dr. Mangrem made me feel very comfortable and at ease through the complete process. Now I can’t believe that I waited so long to be able to hear what is going on in my life. I feel like I have missed so much. Thank you Holland Hearing Center for the great experience. read less

Over the top service. I'm really picky, especially related to electronics; but Sue Ann Holland and her staff have worked... read moreOver the top service. I'm really picky, especially related to electronics; but Sue Ann Holland and her staff have worked so hard to get exactly what I need. I highly recommend them for your hearing needs. read less

Very professional manner and convenient. Doctor and staff always very friendly and willing to help.

Our visit yesterday 2/16/22 Thank you very much for your attention to my problem. Things explained carefully and thoroughly. Very helpful. We were given... read moreThank you very much for your attention to my problem. Things explained carefully and thoroughly. Very helpful. We were given a referral for followup. Will be recomending Holland in furure. read less

Hearing protection I was sent to Holland Hearing to have ear impressions for Otopro hearing protection made. Dr. Mangrem and her staff... read moreI was sent to Holland Hearing to have ear impressions for Otopro hearing protection made. Dr. Mangrem and her staff were very friendly, helpful and great to work with. read less

Great and professional service.

The entire staff of Holland Hearing have been very professional and at the same time have made me feel as... read moreThe entire staff of Holland Hearing have been very professional and at the same time have made me feel as though they really care. I’ve been using hearing aids over thirty five years and have used several different providers but Holland is the BEST. read less

Hearing Aides repair I received very professional and friendly services when I needed my hearing aides repaired. Thanks fo much, Colin, for your... read moreI received very professional and friendly services when I needed my hearing aides repaired. Thanks fo much, Colin, for your advice and expertise. read less

Collin is simply superb and everyone else makes a visit a good thing not a chore I’m so blessed I found out about you and “listened “ to you . I got four grandsons that make... read moreI’m so blessed I found out about you and “listened “ to you . I got four grandsons that make hearing a lot more important to me these days. I couldn’t respect the culture at Holland Hearing more and tell everyone that’s interested in better hearing about you. Collin is simply superb and everyone else makes a visit a good thing not a chore. I wish you continued success because you deserve it. read less

Very professional service I did not have a hearing problem yet but I went in to get what they call a 'baseline'. I... read moreI did not have a hearing problem yet but I went in to get what they call a 'baseline'. I loved the professional service and personable staff and doctor. The reports were informative and the cookies were great! read less

The staff is great. They knew exactly what I needed,and made sure I got it ,and great service. 5 STAR

Hearing Great service and wonderful staff.

Highly recommend….. Excellent product and service, both from Dr. Mangrem and her staff. Very attentive to my requests for adjustment to both... read moreExcellent product and service, both from Dr. Mangrem and her staff. Very attentive to my requests for adjustment to both fit and audio quality. Able to quickly assist me despite my remote location, very distant from her office. Dr. Mangrem provides a cell phone number at which she receives and responds to requests for assistance. Hearing aids work excellently and are very inconspicuous. During a recent visit with relatives, they did not know I was wearing hearing aids until I pointed them out. read less

all the [email protected] they each give.i too have been going there.they are all welcoming & caring.make you feel comfortable

Outstanding Service! Dr. Hollands office staff are so kind, helpful & efficient. Dr. Holland explained & trained me on my hearing aids... read moreDr. Hollands office staff are so kind, helpful & efficient. Dr. Holland explained & trained me on my hearing aids & the app for my smartphone. All of my questions & concerns were addressed. Seeing Dr. Holland & her staff for my hearing loss, was the best decision I could have made, ever! read less

5 Star Service I have been putting off getting hearing aids for several years. I finally decided I could not put it off... read moreI have been putting off getting hearing aids for several years. I finally decided I could not put it off anymore. I was saying "huh" dozens of times per day at work and was also having a very difficult time hearing my granddaughters clearly. Not to mention the very difficult time hearing people speak when we go out to dinner with friends. I did my due diligence and watched hours of Youtube video about hearing loss, Tinnitus, the various types of hearing aids and new technology. I then set out to find someone I would trust to help me with my issues. I perused the Internet and luckily found the Holland Hearing site. I listened to the videos, read the information provided and knew I could trust them to help me with my hearing loss. From the minute I walked into the Holland Hearing Center, I knew I was in the right place for me. From Susan the receptionist, Sue who conducted my hearing test to Dr. Kelsi who fitted me with my Resound Omnia hearing aids. They treat you like a family member and really care about helping you hear better. Dr. Kelsi's knowledge is amazing and I love how she smiles when I tell her how well the hearing aids have improved my daily life. You can tell she really cares about what is best for her patients. That care exhibited by the whole staff. Thank you all!! read less

Review I simply love Dr. Kelsi Mangrem and her staff. They are warm, friendly, and caring along with being the consummate... read moreI simply love Dr. Kelsi Mangrem and her staff. They are warm, friendly, and caring along with being the consummate professionals. And besides all of that, they Rock IT in every way possible. read less

Hearing aid repair Colin, Kelsi and all the staff at Holland Hearing are very professional and friendly. They tend to my problems promptly... read moreColin, Kelsi and all the staff at Holland Hearing are very professional and friendly. They tend to my problems promptly and fix all them as needed. I would recommend them to all. read less

Follow-up care I receive is what I like the most.

Excellence I had no idea I needed hearing aides. Most professional care! Thorough information given. All questions answered. Sincere people ready... read moreI had no idea I needed hearing aides. Most professional care! Thorough information given. All questions answered. Sincere people ready to help with this process of having hearing aides. read less

Very professional and helpful. Staff and doctor were phonemical.

Wonderful, caring people I had several hearing aides from elsewhere& always had issues. These people offer loving, caring service with a smile you... read moreI had several hearing aides from elsewhere& always had issues. These people offer loving, caring service with a smile you can see through their mask & in their eyes! Couldn’t have asked for better! read less

Quality and Service First Class in every way. Would not go anywhere else. Public relations has decreased over time with many companies but... read moreFirst Class in every way. Would not go anywhere else. Public relations has decreased over time with many companies but not at Holland Hearing. read less

I was well pleased with the hearing test and servicing of the hearing aids.

The scheduled session was timely and pleasant.

Big help! I've been loosing the high frequency band for some time. I needed the widest possible frequency response from my hearing... read moreI've been loosing the high frequency band for some time. I needed the widest possible frequency response from my hearing aids and Dr. Holland set me up with a terrific set. In my work accurate hearing is absolutely critical and I trusted Dr. Holland to help me achieve this goal. I recommend her and her staff to any musician that relies on his/her hearing to make a living. read less

Highly recommend….. I am very satisfied with my hearing aids and the service and support provided by Dr. Mangrem and her staff.... read moreI am very satisfied with my hearing aids and the service and support provided by Dr. Mangrem and her staff. My quality of life is greatly improved and I wish I had looked into this sooner. It’s great to be able to hear people talking to me in restaurants without having my wife repeat their words back to me. Despite my remote location far from her office, Dr. Mangrem is able and happy to assist me with any adjustments that I need via functions on the associated smart phone app or via text or voice communications with a cell phone number that she provides. The hearing aids are very inconspicuous. Family and friends do not notice that I am wearing them until I mention it, and they are amazed at the near invisibility. They are very comfortable and I don’t feel them as I go about my day. My health insurance covered a big chunk of the cost. read less

Excellent service Very professional and supportive of my needs. Would recommend Holland Hearing Center to anyone!

Wonderful staff and help Everyone at Holland Hearing has been so kind and helpful. This is my first experience with hearing aids and they... read moreEveryone at Holland Hearing has been so kind and helpful. This is my first experience with hearing aids and they have been so patient and helpful to me at every appointment. read less

As always, it’s a pleasure being a patient with Holland Hearing. They are always amicable while still being professionals. I... read moreAs always, it’s a pleasure being a patient with Holland Hearing. They are always amicable while still being professionals. I am a long-time patient with Dr. Sue Ann Holland for all my hearing needs. My appointment today was with Collin Tate to clean and service my hearing aids. I was In and out in less than 30 minutes. He even suggested I move my annual hearing check to an earlier date in 2020 to be sure all is okay before my five-year window runs out for my current hearing aids. This would prevent any out of pocket expenses should any factory repair be necessary. If you look for quality work and professional yet personal attention, be sure and allow Holland Hearing to give you the service you’re looking for. read less

I had forgotten.... My wife has bugged me for years to have my hearing checked and was always telling me to turn the... read moreMy wife has bugged me for years to have my hearing checked and was always telling me to turn the TV or radio down and I frequently had to ask people to repeat themselves. Well I finally did it and what a difference. I had forgotten what birds and crickets sounded like and that water makes noise when you turn on the faucet. I also like being able to switch programs when I'm in noisy areas to reduce the background noise and having my phone connect through my hearing aids is great. I actually answer the phone again and don't have to hand it to someone else because I can't understand what the caller is saying. Dr. Mangrem made it an easy decision. I highly recommend the Holland Hearing Center. You won't leave with unanswered questions. read less

They are extremely courteous.

I have always been pleased.

improved hearing Holland Hearing improved my hearing tremendously with the latest technology. Kelsi and Collin were so helpful in testing my hearing... read moreHolland Hearing improved my hearing tremendously with the latest technology. Kelsi and Collin were so helpful in testing my hearing and in fitting the new hearing aids. I would recommend them to anyone and already have. read less

Complete, courteous service...follow up in a couple of weeks.

Helpful The entire staff at Holland is very helpful! They will impress you with their attentiveness and by taking care of... read moreThe entire staff at Holland is very helpful! They will impress you with their attentiveness and by taking care of all your needs while also taking the time to hear all of your questions and concerns. read less

Joe Reagan’s experience at Holland Hearing A wonderful experience from professionals. I am delighted to be treated with respect from the entire staff. Have worked mainly... read moreA wonderful experience from professionals. I am delighted to be treated with respect from the entire staff. Have worked mainly with Sue Ann. She is very courteous and caring. She has a vast amount of knowledge and is willing to do whatever or try many different things to make my hearing the best it can be. Thanks you Sue Ann and thanks to the entire staff for making this the best experience so far. This is my third try with different hearing aid providers and it has been amazing the improvement I have seem at Holland Hearing. These people really care about helping you to hear better. read less

Office staff is friendly and helpful! Dr. Holland was very informative, patient, and caring! We were very pleased... read moreOffice staff is friendly and helpful! Dr. Holland was very informative, patient, and caring! We were very pleased and would highly recommend Holland Hearing! read less

Hearing Outstanding explanation of the hearing devices. I am so pleased and happy with the way I was treated. I could... read moreOutstanding explanation of the hearing devices. I am so pleased and happy with the way I was treated. I could not be more pleased. Great staff. read less

Wonderful experienced professional personalized service that’s ideal ???

I see Dr. Kelsi when I visit Holland Hearing Center, and I appreciate that she is very knowledgeable about hearing... read moreI see Dr. Kelsi when I visit Holland Hearing Center, and I appreciate that she is very knowledgeable about hearing problems and their solutions. The office staff is very customer oriented. Dr. Kelsi & Colin respond to my questions & help me with minor adjustments to make my hearing aids work best.

When I take my hearing aids out, it seems like my ears were just stuffed with cotton making hearing very difficult. Starting my 2nd year with hearing aids, & my goal is to wear them even more often. read less

Great experience Dr Holland-Vargas and Susan have made this next step in life so easy. I am so sorry I kept putting... read moreDr Holland-Vargas and Susan have made this next step in life so easy. I am so sorry I kept putting my hearing issues off. Hearing better truly makes daily life easier and a lot more fun. You will find everyone at Holland Hearing patient and kind. read less

What a Blessing ! Here’s what I think , you choose. God blessed me and my wife with Holland Hearing Center. Sue Holland and... read moreHere’s what I think , you choose. God blessed me and my wife with Holland Hearing Center. Sue Holland and the staff have been a blessing to us and very understanding of our income issues for the 2021 - 2022 yrs. Sue made a way for our insurance payment and making it possible to receive my hearing instruments. Praise God! Shalom and Blessings for Holland Hearing! read less

Review Collin gave me good service and I appreciate his attention.

The staff is great and are very caring. I would recommend them to all.

Holland hearing center Holland hearing center is very professional and putting your concerned first. They are all about your needs and how they... read moreHolland hearing center is very professional and putting your concerned first. They are all about your needs and how they can help you hear better in the most affordable and economic means that fit your needs. I highly recommend Holland Hearing Center for your hearing needs. read less

I have gone to Holland Hearing Center from their beginning. Sue Ann and Jay were the reason. All... read moreI have gone to Holland Hearing Center from their beginning. Sue Ann and Jay were the reason. All the staff are friendly and helpful. I recommend them to anyone that is having hearing problems read less

I’ve always had good experiences at Holland Hearing. The people are always pleasant and caring. I never felt pushed to... read moreI’ve always had good experiences at Holland Hearing. The people are always pleasant and caring. I never felt pushed to get my hearing aids but once I did get them, after several years of thinking about it, the entire transition went smoothly. They’ve not lost their patience with my ignorance about the aids and they answer questions with easy to understand explanations. I would highly recommend Holland Hearing Center! read less

Holland Hearing Center has ben taking care of my needs for a long time. Everyone on the staff is caring,... read moreHolland Hearing Center has ben taking care of my needs for a long time. Everyone on the staff is caring, professional and knowledgeable. I highly recommend Holland to take care of your hearing needs. read less

Review As usual the service and exam were great. I would recommend you to anyone having hearing issues.

Review I am very impressed by the professionalism of Holland Hearing folks. The front desk staff made me feel very comfortable... read moreI am very impressed by the professionalism of Holland Hearing folks. The front desk staff made me feel very comfortable upon arrival. My consultation with Dr. Mangerm was thorough and all of my questions were answered. Thanks to all.. read less