(325) 437-4730

Your First Step to Better Hearing

The first step towards better hearing can feel scary as you step into the unknown, but if you ask our patients what their biggest regret is, it’s often not taking their first step earlier.

Whether you have a question, want advice or would like to speak to a hearing care professional, then you can reach us by either completing the form on this page or contacting us at (325) 437-4730

We are here for you.

 

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Dr. Kelsi Mangrem 

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Address

HOLLAND HEARING CENTER

7 Hospital Drive
Abilene, TX 79606

Hours

Monday: 9:00am – 5:00pm
Tuesday: 9:00am – 5:00pm
Wednesday: 9:00am – 5:00pm
Thursday: 9:00am – 5:00pm
Friday: 9:00am – 12:00pm
Saturday: Closed
Sunday: Closed

After hours appointments available upon request

Call Us

(325) 437-4730
(800) 516-5123

Holland Hearing Center

Patient Care Coordinator at a Fast-Growing and Locally Respected Hearing Care Practice

This isn’t just a “job”. It’s an opportunity to be part of a locally respected and passionate group of people that have built a stellar reputation as the most caring, trustworthy, and experienced audiological group in Abilene, Texas.

We’re now seeking somebody who wants to join our team and shows the same commitment we show our staff and be part of shaping our future, as a Patient Care Coordinator.

If you want to know more about who we are and whether our company culture is right for you, before further investing your time in this job advert, then please click here.

As you’re still reading, you must like what you’ve seen.

The truth is, we’ve developed a very special culture, and we’re absolutely committed to maintaining it. The person who we hire must be a great fit, and we’re prepared to wait until the perfect match comes along.

Although your experience plays a key role in this process, your personality traits and attitude are the number one priority. If this is how your co-workers and friends would describe you, then we may be the ideal match:

  • Always happy, smiles a lot, positive attitude, always a pleasure to be around.
  • Friendly, warm, an extrovert, a people person – this comes across the very first time you meet someone, even on the telephone.
  • Patient, compassionate, helpful especially with older people. Even temperament, calm, always pleasant, unflappable. Has a knack for being able to turn a frown into a smile.
  • Committed, dedicated, a great teammate, pitches in without being asked, puts team accomplishments ahead of individual accomplishments.
  • Accurate, detailed, gets things right, double checks their own work, makes very few mistakes
  • Owns it, credits others for successes, and accepts responsibility for failures. Always finds a constructive way to solve a problem.
  • Coachable, doesn’t get defensive, accepts feedback with a positive attitude. Always looking for ways to grow and improve.
  • Reliable, dependable, doesn’t just arrive on time, but often comes in a little early to make sure they’re prepared for the day; willing to stay late when there’s work that needs to be done.

These statements also describe the people you’ll be working alongside, meaning that you’ll quickly discover that this is much more than a group of co-workers. You will quickly grow to care for those you work with and those we serve.

So far, we’ve spoken about whether you’re the right fit for this role, and you’re still reading, which indicates that you have the personality traits/attitude we’re looking for. So, let’s now look at the specific duties of the role.

As a Patient Care Coordinator, the right candidate will play a critical role in helping deliver patient success.

This full-time receptionist position is available at a two-provider audiology practice. We are seeking someone to join our team who enjoys working with patients, has the ability to multi-task, attention to detail and strong organizational skills.

Experience in a medical office and with insurance is helpful.

Computer competency is required.

By being the voice and ears of the practice, you are the first step of a patients journey and the entry point to the business. You’ll be playing a key role in leading the patient to long-term success, which in turn results in the business being a long-term success.

Duties include, but are not limited to:

  • Attend to check-in and check-out of patients
  • Attend to phone calls and scheduling
  • Data entry, such as patient information, limited hearing aid information, insurance information etc.
  • Patient correspondence, such as preparing and mailing out monthly information including birthday letters, cards, ticklers, direct mail, etc.
  • Office maintenance, such as job share in general cleaning
  • Handle mail, both sending and receiving
  • Keep files current and up to date; scanning paper files into electronic medical records system
  • Close the day and deposit detail
  • Attend staff meetings
  • Additional duties may be determined or delegated by the Owner

You’re still here, so you must like the sound of our company culture, believe you’re the right personality fit for the role, and have the experience/qualifications that we’re looking for.

Finally, let’s discuss the wage and benefits of being part of this journey.

The base wage will start between $14-$17/hr depending on experience, and includes a structured career-journey for growth. Some of our experienced members of the team are already working their way through different wage brackets, as well as benefiting from a high-rewarding commission structure.

Additional benefits include:

  • Insurance benefits (including medical and dental)
  • 401k match up to 3%
  • Two weeks vacation + the full week off between Christmas and New Years
  • Friday Afternoons off
  • Commission + Bonus structure (Individually based and company wide)

If you believe that this is the right fit for both you and us, then we would love to talk.

Please send your resume over as well as any additional information that you believe will make you stand out and capture our attention.

We very much look forward to hearing from you.

Audiologist/Fourth-Year at a Fast-Growing and Locally Respected Hearing Care Practice

This isn’t just a “job”. It’s an opportunity to be part of a locally respected and passionate group of people that have built a stellar reputation as the most caring, trustworthy, and experienced audiological groups in the Big Country area.

We’re now seeking somebody that wants to join our “family” and shows the same commitment that we show our staff and be part of shaping our future, as an Audiologist.

If you want to know more about who we are and whether our company culture is right for you, before further investing your time in this job advert, then please click here.

The truth is, we’ve developed a very special culture, and we’re absolutely committed to maintaining it. The person that we hire must be a great fit, and we’re prepared to wait until the perfect match comes along.

If this is how your co-workers and friends would describe you, then we may be the ideal match:

  • Always happy, smiles a lot, positive attitude, always a pleasure to be around.
  • Committed, dedicated, a great teammate, pitches in without being asked, puts team accomplishments ahead of individual accomplishments.
  • Accurate, detailed, gets things right, double checks their own work, makes very few mistakes
  • Owns it, credits others for successes, and accepts responsibility for failures. Always finds a constructive way to solve a problem.
  • Reliable, dependable, doesn’t just arrive on time, but often comes in a little early to make sure they’re prepared for the day; willing to stay late when there’s work that needs to be done.

These statements also describe the people you’ll be working alongside, meaning that you’ll quickly discover that this is much more than a group of co-workers, it feels like a family.

As an Audiologist, the right candidate will play a critical role in helping deliver patient success.

With a local reputation for delivering excellence, you will be helping patients to understand the reasons behind their hearing challenges and helping them on their journey to better hearing. You will be delivering the highest level of hearing healthcare, with plenty of heart and soul!

Duties include:

  • Diagnostic testing
  • Multi-manufacturer hearing aid experience – fitting, programming, Lyric experience a plus
  • Cerumen management
  • Excellent customer service experience is essential!

If the above sounds like the kind of role that you have been waiting for, at the type of practice that you want to be part of, then here’s what we’re looking for from you.

  • Texas Audiology Licensure Required (with exception of potential fourth-year placements).

You’re still here, so you must like the sound of our company culture, believe you’re the right personality fit for the role, and have the experience/qualifications that we’re looking for.

Finally, let’s discuss the wage and benefits of being part of this journey.

The base wage, based on experience, is $50,000-$105,000 (based on experience level) and includes a structured career-journey for growth that can see our experienced members of the team working their way through different wage brackets, as well as benefiting from a high-rewarding commission structure.

Additional benefits include:

  • Insurance benefits (including medical and dental)
  • 401k match up to 3%
  • Two weeks vacation + the full week off between Christmas and New Years
  • Friday Afternoons off
  • Commission + Bonus structure (Individually based and company wide)

If you believe that this is the right fit for both you and us, then we would love to talk.

Please send your resume over as well as any additional information that you believe will make you stand out and capture our attention.

We very much look forward to hearing from you.

I don’t feel complete without my hearing aids

A friend of mine asked me when I was going to get some hearing aids, I realized that if others were noticing my hearing loss then I needed to take the first step towards getting help. I was a little nervous but first impressions during my visit couldn’t have been any better.

Having hearing aids has impacted my life tremendously, if I forget to put them on I now don’t feel complete!

I’d recommend that anyone concerned about their hearing should go to Holland Hearing Center.

Linda Newhouse

Pat's quality of life has been vastly improved

I noticed that I was having trouble with my left ear whilst on the telephone. I had been elsewhere for hearing care but found Holland Hearing Center to be much better. My quality of life has been vastly improved and I would recommend anyone to go and experience the help I have received for themselves.

Pat Kent

Getting help is simple and easy and very rewarding.

It has been over six or seven years ago that I began to realize that I had issues not only with hearing loss but tinnitus as well. My greatest reluctance was with the actual wearing of the hearing aid. As I am very active in ranching and outdoor activities, I anticipated that wearing a hearing aid would be a hindrance to my work and lifestyle. While some adjustment is necessary, I certainly feel the benefits outweigh the adjustment. I first addressed my hearing loss with another specialist with whom I was very pleased but after wearing the device for approximately 5 years, I lost one and had to seek out someone new. I had heard of Holland Hearing and decided to approach them with my needs. They were very attentive to my past experience and aggressively addressed my current needs, showing the new advances in hearing aid therapy and technology. It has been a blessing to have the newest and best technology available and with the knowledge of Dr. Holland, it has been a great improvement to my hearing needs. For the first timer addressing a hearing problem, getting help is simple and easy and very rewarding. The staff at Holland Hearing Center treat you like family and "listen" to what you are experiencing and just "fix" it! Don't wait. Don't wait. The process of improving one's hearing is so painless and satisfying that there is no point in putting off being a better hearing-listener and improving your quality of life.

Joe Bob Smith

I recommend Holland Hearing Center to everyone!

I lost my hearing aid whilst out walking. I managed to find it but it was in very bad shape, I brought it back to Holland and after 15 minutes their technician had it back in tip top shape!
I was so relieved, and so grateful that the service was free, I recommend Holland Hearing Center to everyone!

Jacqueline Vardiman

Bill says ‘don’t hesitate to make an appointment’.

I developed tinnitus after military service and tests showed I had general hearing loss. I realized I was having issues hearing when in crowded places and hearing consonants in particular.

I had heard from many people how great the team was at Holland Hearing Center and my impressions have been very positive too. I now enjoy music and conversations much more and don’t have to ask people to repeat things.

My advice to anyone concerned about their hearing would be ‘don’t hesitate to make an appointment – in fact why aren’t you on the phone making one right now!’

How Holland Hearing has changed Santiago's life

“My hearing loss journey started when I first heard ringing in my ear, my biggest concern was not being able to find treatment but my experience at Holland Hearing finally found an answer. Dr. Kelsi Mangrem explained everything and answered all my questions. She was very patient with me and made sure that I understood everything about the hearing loss. Straight away, I could see the difference and it has totally changed my life, not being able to hear was very frustrating and I didn’t realize how much of a difference the hearing aids would make, I totally love them. I totally recommend Holland Hearing, the staff is super friendly and they work with you.”

Santiago Cano

‘A wonderful, professional, personalized service’ – Noel’s story

Like a lot of people, Noel was aware that his hearing had been fading for years. But he hadn’t done anything about it.
For a variety of reasons, hearing loss can be a difficult health issue to confront. It’s not something that’s frequently discussed in public – and often close family members are the first to recognize there’s a problem.
In Noel’s case, he wasn’t sure where to seek help or who would be the right person to address his particular concerns. But this changed instantly when he met Dr. Sue Ann Holland.
“She was so caring, competent, and considerate that I wished I had visited her earlier,” he says.
In particular, he valued the way Dr. Holland tailored his treatment directly to his needs, using her expert knowledge to uncover his hearing problem.
"It was a wonderful experience; a professional, personalized service – and that’s ideal!” he says.
The treatment that Dr. Holland offered him made a huge difference to his life experiences and, in particular, the way he was able to interact with loved ones.
“Now that my hearing deficit has been solved, I’m not missing out on conversations anymore!” he says.
Today, Noel has a simple message for any future patients with worries: “Anyone doubting their hearing should head for Holland Hearing!” he says.
Are you concerned about a hearing loss, or know someone else who is? Why not request a call back or write to us with a question, and we can help you today!




Dr. Noel Chant

‘My family are delighted, and so am I’ – Mr. Bowen’s story

Mr. Bowen first recognized he had a hearing loss while at work a number of years ago.
“I was in business meetings and realized I was not really hearing everything I needed to hear,” he says.
Initially, he didn’t think a specialist would be able to treat this issue. Like most, he felt it was a problem that everyone had to just deal with as they get older.
In any case, he decided to speak to someone at Holland Hearing Center. “This was many years ago when they first opened,” he says.
Dr. Kelsi Mangrem assessed his hearing and came up with a solution – advanced hearing technology that would effectively treat his condition.
As soon as he left, he witnessed a dramatic change in his experience. And today, he benefits from a range of accessories that are improving his life even further.
“Now I can control my hearing aids with my smartphone and use them in ‘restaurant mode’ to reduce background noise,” he says.
“I like that they can be updated remotely, and Holland Hearing’s follow up service is great.”
But just as important, his work and home life has benefitted from his original decision to see a doctor of audiology.
“My business associates, as well as my family, have noticed how much better I am at hearing and are delighted,” he says, adding: “and so am I.”
Have you had issues hearing those around you, or know someone else who has? Why not request a call back or write to us with a question, and we can help you today!

A D Bowen

My experience with Holland Hearing from day one was wonderful!How Bill Was ‘Floored’ By The Difference

I first realized that I had a hearing loss 30 years ago when I started to hear a bothersome noise in my ears. I first thought this was tinnitus.

The first person that I went to said I had a little high frequency loss and there was nothing that could be done about my tinnitus. Then I started having difficulty accurately hearing certain words, especially in crowds or at a restaurant.

As time passed and I knew I needed to get my hearing tested again, my biggest fear was that the tinnitus could not be mitigated and that any devices I needed were financially out of my reach.

My experience with Holland Hearing from day one was wonderful!

I met with Dr. Sue Ann and was made to feel comfortable. I felt like I was important to her and her staff, and that they would stick with me until I was satisfied that my hearing issues were resolved. Everyone was friendly, professional, patient, and genuinely concerned about my situation and resolving my issues.

I was floored at the difference the hearing aids made!

The devices had a feature to help me cope with the tinnitus and I quickly realized I had been missing out on so much because my hearing was definitely not what it needed to be and could be. The “quality of life” thing exists and was so vastly improved after getting tested and fitted for hearing aids. And I actually was able to afford them! Holland Hearing had payment options that fit my financial life perfectly.

If you’re considering visiting Holland Hearing Center, I would say that you would not find a better group of hearing professionals anywhere else.

I had experience in Abilene and in Dallas with other audiologists and their staff were not at all positive.

Holland Hearing was outstanding in all elements of what I expected from the experience.

Anyone in this area who has any concerns about their hearing needs to drop everything and get an appointment with Dr. Mangrem or Dr. Holland as soon as they can.

You will be absolutely pleased with the results.

Bill

Janet No Longer Has to Have the TV So Loud!Janet Shares Her Difficult Previous Experiences and How Holland Hearing Helped

I remember the ringing in my ears started about five years ago. I didn’t know what was causing it so I booked a visit to Holland Hearing Center. My first impression was what friendly staff they had. I can now hear much clearer and don’t have the TV so loud!

How Hearing Loss Was Impacting Richard ImgrahamRichard’s Advice for Anybody That Thinks ‘Hearing Aids are for Old People’

I first noticed that I might have a hearing loss when my wife said I never listen anymore.

I had noticed some ringing in my ears and some tone loss but prior to my appointment with Holland Hearing Center, I believed my hearing loss was just a part of getting old and that hearing devices were too intrusive and annoying for me to be comfortable with them (which I now know not to be true – I barely notice they’re there unless I fidget with them).

My experience at my first appointment was awesome. I had decided to address my issue with a new attitude – be honest and accept the inevitable. I did not realize that I only had a certain frequency loss. The enhancement of that is amazing.

Wearing hearing aids means that I can now comfortably play and listen to music. I’m so amazed at the difference in the sound quality I can hear. And as for my wife, she loves me more because I am not ignoring her unintentionally. Because they are Bluetooth connected to my phone, I can better listen to phone calls, the radio, sports, and even meditation therapy.

My advice to you is that hearing aids are not just for old people.

Everyone at any age needs the most optimal capability of any of our senses given to us by God. Vision, dental, or even hearing.

Holland Hearing understands this and I found them to be very patient and educational. Please don’t short yourself on the best quality of life.

Richard

Being a musician is extremely taxing on your hearing…

“I’m a singer and I’ve sung I don’t know how many times in Abilene over the last 30 years. I came here for my most important stop, Holland Hearing Center. I have severe hearing loss from loud music and shooting guns. I hope if you have hearing loss that you should take my word, I could go anywhere in the world, I choose to come to Abilene to Holland Hearing Center.”

Gary Morris – Legendary Country Artist