Patient Resources
How Hearing Aids Help You at Work
by Dr. Anum K. Khan Au.D., CCC-A | Mar 6, 2024
Hearing well not only helps you keep up in social interactions, but it can also assist in professional situations—listening in meetings, hearing coworkers’ requests, and doing your job have never been easier than when your hearing is working at its best. If you’re...
Can Hearing Aid Use Benefit Neurocognitive Function?
by Dr. Kelsi Mangrem AU.D, FAAA | Feb 27, 2024
Age-related hearing loss impacts a significant portion of the adult population. While hearing devices can significantly improve the symptoms of age-related hearing loss, many affected individuals don’t seek treatment right away. In fact, most people will wait seven...
Effective Communication Strategies for Someone Experiencing Hearing Loss
by Dr. Kelsi Mangrem AU.D, FAAA | Feb 9, 2024
If you, or a loved one, have been experiencing challenges in hearing the people around you due to hearing loss, you’re no doubt aware of how frustrating it can get to not be able to hear properly. From loud TVs to busy restaurants, mumbling kids to overstimulating...
- Susie Pond09/01/2021Excellence I had no idea I needed hearing aides. Most professional care! Thorough information given. All questions answered. Sincere people ready to help with this process of having hearing aides.read moreread lessEllen Simmons29/06/2023Everyone at Holland Hearing Center is extremely caring, friendly, and helpful. They work hard to ensure the appropriateness and success of your hearing devices and your improved hearing. They know the impact improved hearing can have on your life, and they strive to make that happen for each and every person they serve. I have personally experienced the difference that a properly fitted and adjusted hearing device can make, as well as the instruction and ongoing support that gives me the confidence I need to stay abreast of improved technology and be my best self. I wouldn't trust my hearing to anyone else. I am so glad I chose Holland Hearing Center and I highly recommend them!read moreread lessTom Buvik09/01/20235 Star Service I have been putting off getting hearing aids for several years. I finally decided I could not put it off anymore. I was saying "huh" dozens of times per day at work and was also having a very difficult time hearing my granddaughters clearly. Not to mention the very difficult time hearing people speak when we go out to dinner with friends. I did my due diligence and watched hours of Youtube video about hearing loss, Tinnitus, the various types of hearing aids and new technology. I then set out to find someone I would trust to help me with my issues. I perused the Internet and luckily found the Holland Hearing site. I listened to the videos, read the information provided and knew I could trust them to help me with my hearing loss. From the minute I walked into the Holland Hearing Center, I knew I was in the right place for me. From Susan the receptionist, Sue who conducted my hearing test to Dr. Kelsi who fitted me with my Resound Omnia hearing aids. They treat you like a family member and really care about helping you hear better. Dr. Kelsi's knowledge is amazing and I love how she smiles when I tell her how well the hearing aids have improved my daily life. You can tell she really cares about what is best for her patients. That care exhibited by the whole staff. Thank you all!!read moreread less
- Sue C Pond29/12/2023Colin is worth millions ! So knowledgeable and helpful !read moreread lessPaul Cook08/11/2020Very friendly staff. The most complete and comprehensive hearing test I’ve ever received. Dr. Mangrem took the time to explain my specific issues with hearing and recommended the best way to fix it.read moreread lessSteve Watts29/01/2022The team at Holland Hearing Center was exceptional in helping me get fitted and adjusted with my new hearing aids. I would recommend them to any and all that need help like I did. Steve Wattsread moreread less
- Doug Peters16/12/2020Wow! I learned so much in my first visit with Dr. Mangrem. She’s a true, dedicated professional who took the time to listen to my hearing challenge, and also asked all the right questions that led to the discovery of deeper, underlying issues.
I now understand the status of my hearing, likely causes for the issues I have, solutions to help me to mitigate the challenges and all based on scientific testing evidence that she discovered that brought many issues into focus for me.
I’m a patient for life, and am deeply grateful for the experience. I highly recommend Dr. Mangrem and her team.read moreread lessNancy Seay17/02/2022Our visit yesterday 2/16/22 Thank you very much for your attention to my problem. Things explained carefully and thoroughly. Very helpful. We were given a referral for followup. Will be recomending Holland in furure.read moreread lessJoyce Knight03/03/2020Dr. Holland is the Dr. I seen. She was very polite & knowledgeable. She did a very through exam. She answers all questions to where you understand what is going on.
I would highly recommend Holland Hearing Center if you have problems hearing. They will fix you right up!!read moreread less - Larry O.18/11/2019Such a great group of hearing specialists. Beautiful store, latest technology. Kind,caring staff. Highly recommend, Dr Mangrum and her entire staffread moreread lessPhilip Madeley21/12/2019I was well pleased with the hearing test and servicing of the hearing aids.
The scheduled session was timely and pleasant.read moreread lessJohn S. Young02/10/2020Good folks doing a great job.read moreread less - Debbielynn Diaz29/08/2023The folks at Holland are knowledgeable, friendly, and very respectful. The staff made me feel welcomed by the smiles they shared. Thank you Holland.read moreread lessBILLY CRIM29/05/2023Very professional and straightforward. They gave me a demo pair to try out for 10 days. Would highly recommend.read moreread lessMarilyn Meador04/02/2022Very professional service I did not have a hearing problem yet but I went in to get what they call a 'baseline'. I loved the professional service and personable staff and doctor. The reports were informative and the cookies were great!read moreread less
- Lee Henry29/01/2020Ms. Holland was methodical and thorough in her diagnosis of my hearing problem and offered a variety of hearing aid solutions. She also thoroughly explained how to operate my hearing aids so that I have had no problems adjusting to my "new ears."read moreread lessJulie Hubik29/09/2023Dr. Mangrem is an amazing audiologist and innovative business owner!read moreread lessDon Chambers13/02/2023Very professional Very personal and professional!read moreread less
- Joan Higginbotham10/10/2019I’ve always had good experiences at Holland Hearing. The people are always pleasant and caring. I never felt pushed to get my hearing aids but once I did get them, after several years of thinking about it, the entire transition went smoothly. They’ve not lost their patience with my ignorance about the aids and they answer questions with easy to understand explanations. I would highly recommend Holland Hearing Center!read moreread lessErnest Aguirre02/02/2020Fantastic service and truly concerned with helping you hear betterread moreread lessSteve Kell01/01/1970Dad liked you from the start! Thank you so much for the care you have given Dad. He liked you from the very start and I can see why. Your professional service is offered through your genuine concern for your patients. Dad (and our family) have benefited from your kind manner and expertise. Blessings to you and & yours during this Christmas season and into 2022.read moreread less
- Tiffani Shelburn24/03/2022Hearing protection I was sent to Holland Hearing to have ear impressions for Otopro hearing protection made. Dr. Mangrem and her staff were very friendly, helpful and great to work with.read moreread lessNancy Stanley Anderson23/09/2020professional on all levelsread moreread lessSherry Patterson16/11/2020There was no pressure to purchase their aids. Everyone from the front desk to the scheduler to the technician to Sue Ann was so friendly & helpful. Sue Ann explained everything thoroughly & took her time so I never felt rushed. Their state- of -the -art equipment is top notch & was explained step-by-step to me so I could understand the settings & request assistance virtually if needed.read moreread less
- Hardin Moore11/01/2021Hearing aid repair Colin, Kelsi and all the staff at Holland Hearing are very professional and friendly. They tend to my problems promptly and fix all them as needed. I would recommend them to all.read moreread lessKeith Holcomb11/01/2022Collin is simply superb and everyone else makes a visit a good thing not a chore I’m so blessed I found out about you and “listened “ to you . I got four grandsons that make hearing a lot more important to me these days. I couldn’t respect the culture at Holland Hearing more and tell everyone that’s interested in better hearing about you. Collin is simply superb and everyone else makes a visit a good thing not a chore. I wish you continued success because you deserve it.read moreread lessSusan Mordica07/10/2021Fast, Friendly and Professional Serviceread moreread less
- Rick Dorman20/09/2021Holland hearing center Holland hearing center is very professional and putting your concerned first. They are all about your needs and how they can help you hear better in the most affordable and economic means that fit your needs. I highly recommend Holland Hearing Center for your hearing needs.read moreread lessHarland Rall22/11/2019I have been uncertain about the need and the use of hearing aids. These folks have made the process be very comfortable and smooth. Attentive. Pleasant. Professional. Effective. I did a good thing when I called them.read moreread lessHershel Redding29/01/2023God blessed me and my wife with Holland Hearing Center. Sue Holland and the staff have been a blessing to us and very understanding of our income issues for the 2021 - 2022 yrs. Sue made a way for our insurance payment and making it possible to receive my hearing instruments. Praise God! Shalom and Blessings for Holland Hearing!read moreread less
- Warren Smythe29/05/2023Just checking to see if they were any medical breakthroughs for tinnitus, unfortunately not but a great experience nonetheless!read moreread lessTerry Baggs21/12/2020Holland Hearing audiologists and staff are friendly and professional. They take the time you need for the right answers to your questions. I trust them with my hearing!read moreread lessChristopher Pipes03/11/2022Highly recommend….. I am very satisfied with my hearing aids and the service and support provided by Dr. Mangrem and her staff. My quality of life is greatly improved and I wish I had looked into this sooner. It’s great to be able to hear people talking to me in restaurants without having my wife repeat their words back to me. Despite my remote location far from her office, Dr. Mangrem is able and happy to assist me with any adjustments that I need via functions on the associated smart phone app or via text or voice communications with a cell phone number that she provides. The hearing aids are very inconspicuous. Family and friends do not notice that I am wearing them until I mention it, and they are amazed at the near invisibility. They are very comfortable and I don’t feel them as I go about my day. My health insurance covered a big chunk of the cost.read moreread less
- Bob Cooper01/08/2019The staff is great. They knew exactly what I needed,and made sure I got it ,and great service. 5 STARread moreread lessShirley Goldston06/03/2024My husband and I recently purchased our second sets of new rechargeable hearing aids from Collin Tate at Holland Hearing Center. He is a professional, never rushing us, and he is careful to explain what is happening as he tests and fits us for the best possible outcome to improve our hearing. Our newest hearing aids are rechargeable, and a significant improvement over our older models, sliding on with ease, and we have complete control using our cell phone’s application. Their staff is always friendly and helpful. *They must be the only place in Abilene, TX that still has complimentary coffee and cookies.read moreread lessPaul Borgfeld22/12/2016As a physician I asked my colleagues for recommendations and ended up at Holland hearing. My experience has been excellent from customer service and friendliness of employees through technical expertise. We had to work with a hearing aid company to get results with my thick head but after this above and beyond assistance the results are outstanding. I couldn't be more satisfied. This is the way healthcare used to be.read moreread less
- Rafe Harshberger05/06/2020Professional service I visited with Dr. Holland. She was professional and considerate. The staff who checked me in and out were also professional. I had an outstanding visit. Thank youread moreread lessSteve Odom02/08/2021Great and professional service.read moreread lessGracie Williams20/11/2020caring and proficient care.read moreread less
- Vicki Rodrigues29/01/2019Awesome Staff!! Awesome Audiologist!!! Amazing Customer Service!!! Reluctantly I was able to get my husband to agree to get his ears checked. He was so confident his hearing was fine we even had a wager on it lol Needless to say I won! Dr. Holland was absolutely Amazing! After all tests were complete, she was to explain and show my husband with graphs the threshold of his hearing loss. He was actually surprised as to the extent of his hearing loss but she was able to break down in detail and lay man's terms so we could both understand. To my husbands credit, he took they step and purchased hearing devices. I feel it noteworthy to add there was absolutely no pressure to do so, it was presented to us as "when we're ready" or "at our own pace". I don't even know where to start?? It was to the point we argued over what he thought I said... It's so nice to have a conversation and not have an unnecessary emotional reaction and undo conflict. I can't thank Dr. Holland and her Staff enough!! Our visit was very individual and personal. She took her time and we never felt rushed or pressured. I wish I could give 10 stars!! I HIGHLY recommend Holland Hearing Center!!!read moreread lessPaul Lenker29/01/2021Sue Ann and Colin are extremely diligent and capable in helping to solve my hearing issues. I have multiple hearing issues and have struggled with the devices and the technology. I have always been met with patience and understanding after much manipulation of the hardware and software issues. As frustrated as I have been at times with my situation - I have never felt the slightest pushback, resistance or lack of effort and support in problem solving by the good folks at Holland. I am not a model patient, yet each visit is helpful and on task to finding a solution for me. THANK YOU SUE ANN /COLIN AND STAFF Paul Lenkerread moreread lessDonna Sharpe05/02/2024Excellent service from a very professional staff. Would highly recommend Holland for your hearing needs.read moreread less
- Alice Brown05/07/2019Complete, courteous service...follow up in a couple of weeks.read moreread lessMarilyn Meador28/01/2022Very professional and helpful. Staff and doctor were phonemical.read moreread lessRay Mason16/06/2020Hearing Outstanding explanation of the hearing devices. I am so pleased and happy with the way I was treated. I could not be more pleased. Great staff.read moreread less
- Lou Denton Vail18/12/2018Follow-up care I receive is what I like the most.read moreread lessDanella Wheeler29/01/2023Colin at Holland Hearing Center is very helpful and patient as he works through issues with a patient’s hearing devices. I appreciate his ability to efficiently and effectively assist me when I need his support.read moreread lessDavid Wilson25/06/2020Very professional manner and convenient. Doctor and staff always very friendly and willing to help.read moreread less
- Colburn Dick29/01/2021Colin is very knowledgeable and always a pleasure to work with. He understands the products and has always been able to fix any issues with my hearing aids. The entire staff are very professional and are always very thorough.read moreread lessJohnny Mordica15/12/2021I had forgotten.... My wife has bugged me for years to have my hearing checked and was always telling me to turn the TV or radio down and I frequently had to ask people to repeat themselves. Well I finally did it and what a difference. I had forgotten what birds and crickets sounded like and that water makes noise when you turn on the faucet. I also like being able to switch programs when I'm in noisy areas to reduce the background noise and having my phone connect through my hearing aids is great. I actually answer the phone again and don't have to hand it to someone else because I can't understand what the caller is saying. Dr. Mangrem made it an easy decision. I highly recommend the Holland Hearing Center. You won't leave with unanswered questions.read moreread lessLynda Carrell Haveman02/06/2018Office staff is friendly and helpful! Dr. Holland was very informative, patient, and caring! We were very pleased and would highly recommend Holland Hearing!read moreread less
- Johnny Kraatz01/07/2021Outstanding Service! Dr. Hollands office staff are so kind, helpful & efficient. Dr. Holland explained & trained me on my hearing aids & the app for my smartphone. All of my questions & concerns were addressed. Seeing Dr. Holland & her staff for my hearing loss, was the best decision I could have made, ever!read moreread lessSmith29/03/2023Everyone in this office is very polite and professional. The front office staff is welcoming while the Dr was patient and answered all questions throughly. Highly recommendread moreread lessAnita Cox22/09/2020Very pleased, and satissfied.
great treatmentread moreread less - Rueben Morales30/01/2020The team at Holland Hearing Center is truly the best. Everyone is so kind. You are greeted with kindness and a smile from the time you walk in the door till the time you leave.read moreread lessHarold Ray Mason16/06/2020Review I could not have ask for better treatment. Everything I hoped for as far as hearing better, exceeded my expectations. Everything was explained in detail in such a way that I had no problem understanding. I couldn’t be happier.read moreread lessWeston Brooks13/03/2024Hearing aids have positively changed my life. I recommend Holland every chance I get!read moreread less
- Viper Leatherworks29/01/2019If you're looking for a helpful staff and understanding, highly professional audiologist, you won't find any better than Holland Hearing Center. No pressure. No 'special deals' with a hidden hook/fees. No surprises whatsoever. The staff is more than willing to work with you regarding finances. Both Sue Holland and Kelsi Mangrem are patient, knowledgeable and caring. Aftercare (adjustments and customizing) is an important facet of new hearing aids, and they've proven to really care about you - the customer. This is my second hearing aid from them over a course of several years, and it was another great "no b/s" let's get-r-done experience. I wouldn't even consider going anywhere else.read moreread lessTenny Crider29/01/2023Everyone in the office very pleasant and professional. The office is beautiful decorated nicely and very clean. Dr Holland very pleasant and professional. She asked me a lot of questions before testing me to see what my hearing issues were. She tested my hearing explaining my test results to me. Cleaned and repaired my hearing aids then reprogrammed and updated them for me. I was very happy with my results and very pleased with her service. She is a very kind and compassionate person. They made me a follow up appointment and I am so happy that I found a wonderful hearing professional for my care. Thank you!!read moreread lessabdelmalek elhariri29/05/2023I used to go there before I moved to East of Texas. They are friendly and they have an excellent service. I really miss them.read moreread less
- Jim Waldson29/05/2023I started having a hard time hearing my grandchildren when driving, I kept putting it off as road noise. I was prompted by that and the fact that I had worked with power tools most of my life. I made an appointment with Dr. Mangrem at Holland Hearing. I received a professional consultation and testing, which revealed that I had a good bit of hearing loss. I was fitted with a great pair of hearing aids. The whole process was seamless, from getting an appointment to filing my insurance to directions on how to use them. Also great follow up and support when I had questions. Would definitely recommend to anyone having hearing issues.read moreread lessCynthia Stroman20/02/2023improved hearing Holland Hearing improved my hearing tremendously with the latest technology. Kelsi and Collin were so helpful in testing my hearing and in fitting the new hearing aids. I would recommend them to anyone and already have.read moreread lessMartha Martin11/03/2021Great experience Dr Holland-Vargas and Susan have made this next step in life so easy. I am so sorry I kept putting my hearing issues off. Hearing better truly makes daily life easier and a lot more fun. You will find everyone at Holland Hearing patient and kind.read moreread less
- Shandria Conaway15/11/2022Wonderful staff and help Everyone at Holland Hearing has been so kind and helpful. This is my first experience with hearing aids and they have been so patient and helpful to me at every appointment.read moreread lessRandall Liddell29/06/2023The older I get the more I realize how much good hearing is life changing. Reguardles of your situation, good, bad, ok your hearing make life so much more complete. Hearing loss is some times not as obvious as site, but it’s lack of is sometimes has just as much impact on our quality of life, it really helps to hear.read moreread lessJason Donnelly29/05/2023Dr Mangrem is very knowledgeable about her field. I have a pair of hearing aids for the VA. She was able to better balance them so that I could hear the correct tones equally. What a difference it has made when it come to my conversations now. Thank you!read moreread less
- Gary McGee19/07/2021Recent visit to Holland. The entire staff at Holland Hearing is always caring, professional, and efficient. Just recently I had an issue and called Holland on short notice. They were able to see me an hour before closing and quickly diagnosed and corrected the issue. That's just the way Holland is: they are a team that sincerely cares about their clients hearing needs.read moreread lessZ'fuqu Masiya14/04/2022I started earning the day I took the courage to give a try, now am happy and looking good because I’ve found the best Trading platform. You can also monitor your trading account and make easy income as well with Binary investment. Contact Mrs Katherine Lawrence on WhatsApp and start: Ema:katherinelawrence070@gmail.com
WhatsApp: +13045068537.read moreread lessJonathan Gallaway29/01/2023As a Veteran I receive some healthcare benefits from the VA. However appointments can take months to get and even longer for follow up visits. Dr Mangrem at Holland Hearing was great. Her and the staff at Holland Hearing were awesome. I received an appointment within a week and I was greeted, and treated as though I was purchasing pure gold Hearing Aids. Dr . Mangrem was able to get my hearing aids tuned up and I was off and running in under an hour. Loved the service and attention to detail.read moreread less - Charles Cunningham29/01/2022Entire team is very kind and helpful. The Dr listened to my concerns, validated my isssue and provide clear guidance with a way forward toward resolution. Plus they had free cookies up front!!! Jack pot!read moreread lessQuenell Kincaid22/10/2018all the help@caring they each give.i too have been going there.they are all welcoming & caring.make you feel comfortableread moreread lessElizabeth Nix22/11/2018They are extremely courteous.read moreread less
- Sheila Collier19/10/2021Excellent customer service Dr. Holland is very knowledgeable and efficient. I trust her with my hearing assistance completely.read moreread lessRueben Morales29/12/2023Dr Mangrem is so sweet and makes you feel very welcome in fact the whole staff at Holland Hearing is amazing. I would highly recommend visiting Holand Hearing to see how they can help you.read moreread lessRachael Morales29/12/2023Dr. Mangrem and the entire Holland Hearing team are outstanding. They offer exceptional products and top-notch customer service. I wish I hadn’t waited so longer to have my hearing tested.read moreread less
- Teresa Faulkenberry29/12/2023Colin has been super to work with my husband on all of his hearing aid fine tuning and adjustments. Now, he will be working with him as an audiologist. Holland has been an amazing blessing!read moreread lessHershel Redding12/05/2022God blessed me and my wife with Holland Hearing Center. Sue Holland and the staff have been a blessing to us and very understanding of our income issues for the 2021 - 2022 yrs. Sue made a way for our insurance payment and making it possible to receive my hearing instruments. Praise God!
Shalom and Blessings for Holland Hearing!read moreread lessJessie Harp10/02/2022Best Experience I was one of the people that kept putting off getting hearing aids. My family had to put up with me asking them to constantly repeat themselves. I couldn’t understand my grandsons when they tried to tell me something. I made an appointment with Dr. Mangrem and it was the best thing I could have ever done. Everyone in the office is so nice and helpful in any way they can. Dr. Mangrem made me feel very comfortable and at ease through the complete process. Now I can’t believe that I waited so long to be able to hear what is going on in my life. I feel like I have missed so much. Thank you Holland Hearing Center for the great experience.read moreread less - larry osbourn29/01/2020Very efficient friendly helpful hearing center. Highly recommend Dr Mangrum and her whole staff. Today to one hearing aid that gone dead by the office and Collin completely diagnosed the problem and fixed it in 5 min, even though i had no appointment😊😊😊read moreread lessTravis Lain08/02/2022Helpful The entire staff at Holland is very helpful! They will impress you with their attentiveness and by taking care of all your needs while also taking the time to hear all of your questions and concerns.read moreread lessLynn Bailey22/07/2019I see Dr. Kelsi when I visit Holland Hearing Center, and I appreciate that she is very knowledgeable about hearing problems and their solutions. The office staff is very customer oriented. Dr. Kelsi & Colin respond to my questions & help me with minor adjustments to make my hearing aids work best.
When I take my hearing aids out, it seems like my ears were just stuffed with cotton making hearing very difficult. Starting my 2nd year with hearing aids, & my goal is to wear them even more often.read moreread less - Jennifer Mays13/01/2020Holland Hearing has always been wonderful at taking care of all of my needs. I have had hearing aids since I was three years old and Holland has never talked down to me or “over-explained” things that I already know about since I have been a longtime user of hearing devices. They work hard at finding exactly what you need to your exact specifications. I will not go anywhere else.read moreread lessDr. Noel Chant26/05/2020Wonderful experienced professional personalized service that’s ideal ???read moreread lessSarah Jordan29/01/2021I always have a wonderful experience at Holland hearing. They are always so nice and greet with a smile. They take the time to listen to my concerns and never rush the appointment.read moreread less
- Jill Lewis Davis20/10/2020Dr. Holland and her staff have such a kind and friendly bedside manner that my nervousness dissipated quickly.
It even took the sting out of my diagnosis! I will never go anywhere else!!read moreread lessKeith E. Thomas14/11/2019I was treated with respect and care that is not always found in doctors offices. Dr. Mangrem took time to listen to my concerns and did an excellent job of explaining where I was with my hearing and what the best treatment options were for me.read moreread lessJackie Vardiman17/11/2020Hearing Aides repair I received very professional and friendly services when I needed my hearing aides repaired. Thanks fo much, Colin, for your advice and expertise.read moreread less - Fred C Cross22/10/2020Review Collin gave me good service and I appreciate his attention.read moreread lessHester Ann White01/03/2021I appreciate excellent product and reassuring service from well-qualified personnel, in person and on the phone. For me and those in the Big Bend country, monthly visits to Alpine are the icing on the cake.read moreread lessRay Fried02/03/2021Great service and very customer focused. Follow up on appointments is exceptional.read moreread less
- Jessie Jacobs19/01/2021Very courteous and Collin makes me feel welcomed every time.read moreread lessKEN POYNOR29/06/2022Hearing Tests I have utilized Holland hearing for at least five years. Their staff is very helpful and experienced. Dr. Holland over the years has guided me though the slight loss of hearing that I have incurred and assisted me in various decisions that need to be made for my hearing needs. As the years have slightly changed my circumstances, Dr. Holland has supplied the various needs for changes that I have been able to utilize to assist in my hearing needs. I would recommend Holland Hearing to anyone.read moreread lessDee Perkins29/05/2023The helpful folks at Holland Hearing Center put the patient first and help work through the issues someone is having. They're the best!read moreread less
- Gary Whitaker29/01/2021As always, Holland Hearing and Colin Tate, specifically, was very professional and helpful. He explained to me what he did with my hearing aids. My protection contract had expired a few months ago. He assisted me to renew it for another year. I did this from the comfort of my car during the Covid19 pandemic. Thank you, Colin and Holland Hearing, for all your excellent assistance.read moreread lessMichael Burton03/03/2022Recent Visit and Check Thanks Collin, By adjusting the tube length and domes my hearing aids are better stabilized and not falling out all the time. The calibration is also working well.read moreread lessGerald Corkran29/01/2019I have been going to Holland Hearing Center for many years. I have always found Sue Ann to be most polite, caring, helpful, and professional in advising me in ways to improve my hearing difficulties. I have never felt pressured to choose one brand of hearing aid over another. Her assistants have always been very courteous when greeting me at the office or over the phone. If I’m in need of batteries or other accessories they are very quick in making sure that I receive them in a timely manner. In sum, they are a top notch group of people.read moreread less
- James Gray22/12/2022Hearing Great service and wonderful staff.read moreread lessBill Taylor29/06/2023Holland hearing is very complete. From the start with testing to getting you what you need. Fitting and helping you with the settings and how to enhance your hearing with different settings. They have service techs for any problems you encounter and can service you equipment. They really want you to be able to hear better.read moreread lessPatricia Kent23/10/2020Wonderful, caring people I had several hearing aides from elsewhere& always had issues. These people offer loving, caring service with a smile you can see through their mask & in their eyes! Couldn’t have asked for better!read moreread less
- Brenda Bryant Becksworth08/01/2019They are always there when you need them. Very pleased with their service.read moreread lessKeith Holcomb29/01/2019I'm not in the habit of writing reviews but I'd be selfish not to in this case. I've suffered severe hearing loss from many decades of bird hunting unprotected and work in the construction field. I had been struggling the last few years with word recognition and sort of decided I'd just go with it and try not to worry about it. At a function in Abilene for wounded veterans ,I heard the venerable country music legend Gary Morris make an impromptu testimonial about how hearing aids had changed his life and more specifically Holland Hearing Center. I somehow knew right then that this was a place that was going to be different and superb. I had visited another hearing center before but no one really explained the dynamics of hearing loos to me and it was more about trying out devices and I had a very strong aversion to the whole idea of having even one device and could not seem to accept having two hearing aids. From the moment I walked in the front door I instantly knew why Gary Morris stopped in the middle of his set to share with others what he had learned and experienced and now I feel the very same way. I was met with incredibly friendly people that somehow they are all on the same page and clearly working together -it is just obvious. I was promptly tested but the most defining part of my visit was sitting down with Dr. Kelsi Mangrem to go over my results. She took probably 45 minutes with me to talk about my condition and gently informed me that I could much more safely "keep what I got " if I utilized hearing aids and shared with me her own father's struggle with the same decision. She let me know that on average a person will put off the decision for hearing aids about five- years and she pegged me exactly. She knew right where I was and cared. For you hunters and others please realize that if you want to have far better odds hearing your grandchildren in your seventies then you will need to take care of what you have now. Simply put, Holland Hearing Center is fantastic. I've interfaced with them several times since I got my hearing aids and they are consistently amazing. The hearing aids are game changers too. The hardest part is the decision. Holland Hearing Center was a great decision. Keith Holcomb - Albany Txread moreread lessVicki Whiteaker10/01/2019Awesome Staff!! Awesome Audiologist!!! Amazing Customer Service!!! Reluctantly I was able to get my husband to agree to get his ears checked. He was so confident his hearing was fine we even had a wager on it lol Needless to say I won! Dr. Holland was absolutely Amazing! After all tests were complete, she was to explain and show my husband with graphs the threshold of his hearing loss. He was actually surprised as to the extent of his hearing loss but she was able to break down in detail and lay man's terms so we could both understand. To my husbands credit, he took they step and purchased hearing devices. I feel it noteworthy to add there was absolutely no pressure to do so, it was presented to us as "when we're ready" or "at our own pace". I don't even know where to start?? It was to the point we argued over what he thought I said... It's so nice to have a conversation and not have an unnecessary emotional reaction and undo conflict. I can't thank Dr. Holland and her Staff enough!! Our visit was very individual and personal. She took her time and we never felt rushed or pressured. I wish I could give 10 stars!! I HIGHLY recommend Holland Hearing Center!!!read moreread less
- Glen Harding29/01/2019No regrets!! Customer service at its finest. Dr Holland is very thorough with the hearing exam and explanation of results. I would highly recommend Holland Hearing for anyone considering the use of hearing aids.read moreread lessTom Wadsworth13/03/2022Dr. Mangrem and staff very professional and friendly. Really took great care of every detail throughout my whole experience. Highly recommend Holland Hearing Center.read moreread lessTiffany Cervera29/01/2020Dr. Mangrem is very helpful and thorough! It is apparent that she cares about all of her patients and she does a great job of providing a patient friendly explanation of the hearing exam. Excellent service!read moreread less
- Maija Frantel29/06/2023Holland Hearing center is a wonderful place for anyone who has a hearing problem.They are professionals,friendly and always there when you need help.I highly recommend Holland Hearing Center,I have only good experience with them and I have had my hearing aids for two years.read moreread lessPhilip Thompson04/12/2020I have never encountered a professional like Dr Holland that talked to and informed me about hearing aids. She went the extra mile. My hearing is so much better. I will always be thankful to her and the staff.read moreread lessJoe Bob Smith29/01/2021I first came to using hearing aids approximately 5 years ago with an Audiologist out of Amarillo and we addressed not only hearing loss but also tinnitus issues. After losing one of my devices, I came to Holland Hearing and Dr. Sue Ann was able to introduce me to an entirely new and updated version of hearing devices that after having worn them now for over a month, I just can't get over the difference they make in my daily routine. When I get up for coffee, I put them on and they are the last thing I remove at night. The staff at Holland Hearing are really attentive to you and your needs and work with you down to the very smallest detail to get your hearing to the finest level possible with the newest technology available. I highly recommend them to anyone needing or thinking about getting counseling for hearing problems!read moreread less
- Laura Young13/02/2024Very knowledgeable and friendly staff. Love the new interior design.read moreread lessJim Gruben01/07/2020Quality and Service First Class in every way. Would not go anywhere else. Public relations has decreased over time with many companies but not at Holland Hearing.read moreread lessJoe Mangrem21/06/2023Great place! The staff is even better!read moreread less
- Louella Penrod17/10/2020Excellent service! Great follow up.read moreread lessGlen Pugh29/01/2020Dr. Mangrem is awesome! I went there for hearing problem a couple of years ago and walked out with a great hearing aid that also works on Bluetooth with my phone. I went back this year to get some Soundgear molded earplugs that amplify sound and automatically protect my ears from gun shots. I have used them twice for dove hunting and and they work great. They shut off and back on so fast, you don't even notice it other than no more ringing ears from shooting without ear protection. Well worth the money.read moreread lessBernard Scherr23/08/2021Big help! I've been loosing the high frequency band for some time. I needed the widest possible frequency response from my hearing aids and Dr. Holland set me up with a terrific set. In my work accurate hearing is absolutely critical and I trusted Dr. Holland to help me achieve this goal. I recommend her and her staff to any musician that relies on his/her hearing to make a living.read moreread less
- Ricky White23/01/2021My Hearing Dr.Mangrum and the wonderful staff at Holland Hearing made me feel like a family member. They took their time to correctly diagnose my problem work with my insurance to get me taken care of . Holland Hearing is the Real Deal.read moreread lessWayne Cloud01/07/2020Review As usual the service and exam were great. I would recommend you to anyone having hearing issues.read moreread lessKelly Martin29/06/2023My dad has been treated at Holland Hearing Center for several years . The folks at this clinic are extremely helpful, professional, and friendly. They’ve gone above and beyond to help Dad hear better and to also be comfortable!!read moreread less
- Jack Payne10/12/2020You guys are very helpful. Even though I did not go in, I was taken care of efficiently. Thanksread moreread lessDaphne Divins12/11/2019The staff is great and are very caring. I would recommend them to all.read moreread lessMike Mitchell29/01/2021It’s always a please to do business with Holland Hearing. They are personal and professional in every aspect of service. This visit was just for routine maintenance on devices, but the service was completely quickly and everything went fine. I wouldn’t even think of looking elsewhere for my hearing needs.read moreread less
- Jim Anderson29/10/2023She helped me to understand everything as we went along. I appreciated their friendly and helpful manner. Thank youread moreread lessChristopher Pipes31/10/2022Highly recommend….. Excellent product and service, both from Dr. Mangrem and her staff. Very attentive to my requests for adjustment to both fit and audio quality. Able to quickly assist me despite my remote location, very distant from her office. Dr. Mangrem provides a cell phone number at which she receives and responds to requests for assistance. Hearing aids work excellently and are very inconspicuous. During a recent visit with relatives, they did not know I was wearing hearing aids until I pointed them out.read moreread lessCarroll Draper29/01/2023I think Holland Hearing is very professional and extremely friendly. I would highly recommend them to anyone experiencing hearing difficulties. Collin has done an exceptional job of explaining everything in detail. Thank you to the entire staff for everything you’ll have done.read moreread less
- Jerry phillips17/12/2021Excellent service Very professional and supportive of my needs. Would recommend Holland Hearing Center to anyone!read moreread lessT. Bible29/01/2023Great experience. Dr. Holland was very thorough and efficient. I wasn’t excited about the prospect of getting hearing aids- but they have certainly benefited me greatly for tinnitus relief and hearing more clearly. My family and friends seem to appreciate the improvements also.read moreread lessCathy Gillit29/01/2023Collin goes above and beyond all expectations when it comes to customer service. He is a huge asset to his profession. Has always been extra helpful dealing with me. Ronnie Gillitread moreread less
- Donna Harwell31/05/2018I have always been pleased.read moreread lessKathy Cook04/05/2023Hearing Evaluation Just received my first Hearing Evaluation from Holland Clinic. I was very pleased with the testing and feedback from Collin. Thank you for the pleasant experience.read moreread lessLamar Pfeiffer29/01/2021Holland Hearing Center has always treated me promptly, professionally and courteously. They also make you feel like a good friend with their casual and caring attitude. Colin Tate has been especially helpful with the technical interface with my iPhone. Thanks, HHC Lamar Pfeifferread moreread less
- Marianne McKnight Rankin09/11/2020I really like the service I get at Holland Hearing. I’ve found them to be very helpful whenever I have a problem with my hearing aids.read moreread lessJohn Young29/02/2024Today’s visit was extraordinary! McKenzie and Claudia are always so kind and accommodating! And Collin, just as kind. And the new decor ….fabulous!read moreread lessAnn Daugherty29/06/2023For the first time in my life I am hearing delightful sounds that I have never heard before. When Dr. Mangrem put my aids on my stress level plummeted immediately. I quickly found that I could tolerate these aids. Socializing had become a heavy burden but now I enjoy meeting and visiting with people. My world has become brighter, more crisp, more delightful and fun. Holland Hearing Center has treated me kindly, patiently, even sacrificially as they helped me work my way through new sounds and comfortable fitting hearing aids. I highly recommend Holland Hearing Center.read moreread less
- Roy McClendon27/01/2021Hearing Very good experience. I have a problem hearing and they are trying to find the problem.read moreread lessTimothy Yandell01/12/2020Review I simply love Dr. Kelsi Mangrem and her staff. They are warm, friendly, and caring along with being the consummate professionals. And besides all of that, they Rock IT in every way possible.read moreread lessBill Fahey10/07/2018Holland Hearing Center has ben taking care of my needs for a long time. Everyone on the staff is caring, professional and knowledgeable. I highly recommend Holland to take care of your hearing needs.read moreread less
- Gary Sederbaum23/10/2021Review I am very impressed by the professionalism of Holland Hearing folks. The front desk staff made me feel very comfortable upon arrival. My consultation with Dr. Mangerm was thorough and all of my questions were answered. Thanks to all..read moreread lessDebbie Rosenbaum29/12/2023Colin is a very personable person. He is kind and friendly.read moreread lessRose Ann Elston17/12/2020The entire staff of Holland Hearing have been very professional and at the same time have made me feel as though they really care. I’ve been using hearing aids over thirty five years and have used several different providers but Holland is the BEST.read moreread less
- Gwen Todaro29/01/2021I have used Holland Hearing since moving to this area 12 years ag. I have always gotten excellent service and my hearing devices work better than ever before. They are a dedicated team and provide friendly and excellent service.read moreread less