During Hearing Health Awareness Month, the Holland Hearing Center team is reaching out to people across Abilene about the best ways to prevent and treat hearing loss.

One of the most important steps in this whole process is the hearing assessment – a consultation process where a person begins their journey to better hearing.

However, not many people know exactly how this crucially important step works.

So we’ve put together an outline of what you can expect during your first hearing assessment at Holland Hearing Center.

Let’s talk

Initially, your doctor of audiology will simply want to find out about what brought you to Holland Hearing at this time.

Some may be aware that they’re finding it hard to hear in certain situations. Others may want to get a baseline measurement of their hearing capacity.

After this, your doctor of audiology will ask you about your medical case history, so they know if your past experiences might have affected your hearing.

They’ll also want to know if anyone in your family had a hearing loss – as occasionally conditions can be passed down through generations.

Initial inspections

Next, your doctor of audiology will look inside your ears for any signs of an issue.

They’ll begin with your ear canal, as this can become blocked due to wax build-up or, sometimes, a foreign object.

Afterwards, they’ll take a look at your eardrum to make sure it appears healthy.

More specifically, they will be examining if there’s any trapped fluid and that the bones in your middle ear space are functioning correctly.

Once they are happy with this inspection, they’ll progress to the next phase of the assessment.

The hearing tests

For the hearing tests, most people will enter our sound booth and put on a pair of headphones. However, this is now also possible to conduct outside via our curbside service.

To start, your doctor of audiology will want to find out your hearing threshold.

They’ll do this by playing a series of beeps over a time period, which will decrease in volume. All you’ll need to do is click a button when you hear a sound.

After this, they’ll ask you to repeat certain words and phrases. This will demonstrate how well your auditory nerves, located deep inside your ears, are performing.

Finally, they’ll ask you to communicate in the presence of different background noises. This will tell them how well your hearing performs in a “real world” situation.

The final review stage

Following all these tests, your doctor of audiology will have a strong understanding of what treatment might suit your condition.

And if you’re a good candidate for hearing aids, they can demonstrate the amazing potential of this technology to you right away.

You’ll also be able to hear the difference for yourself by trialing a device in a “real world” scenario.

Once you feel ready to move forward, they can provide you with plenty of expert insights into what might be the best device for your condition, environment, and level of investment.

Do you have a concern or know someone who might? Contact the team at Holland Hearing, and they’ll go the extra mile to help you!

Do you know somebody that needs to see this? Why not share it?

Dr. Kelsi Mangrem AU.D, FAAA

Dr. Kelsi Mangrem AU.D, FAAA

Dr. Kelsi Mangrem received her Bachelor of Science degree in Speech, Language and Hearing Sciences, as well as her Doctorate of Audiology from Texas Tech University Health Sciences Center (TTUHSC). Whether a patient, employee, or industry colleague, the philosophy of service to others resonates throughout her character.
    My experience with Holland Hearing from day one was wonderful!How Bill Was ‘Floored’ By The Difference
    I first realized that I had a hearing loss 30 years ago when I started to hear a bothersome noise in my ears. I first thought this was tinnitus. The first person that I went to said I had a little high frequency loss and there was nothing that could be done about my tinnitus. Then I started having difficulty accurately hearing certain words, especially in crowds or at a restaurant. As time passed and I knew I needed to get my hearing tested again, my biggest fear was that the tinnitus could not be mitigated and that any devices I needed were financially out of my reach. My experience with Holland Hearing from day one was wonderful! I met with Dr. Sue Ann and was made to feel comfortable. I felt like I was important to her and her staff, and that they would stick with me until I was satisfied that my hearing issues were resolved. Everyone was friendly, professional, patient, and genuinely concerned about my situation and resolving my issues. I was floored at the difference the hearing aids made! The devices had a feature to help me cope with the tinnitus and I quickly realized I had been missing out on so much because my hearing was definitely not what it needed to be and could be. The “quality of life” thing exists and was so vastly improved after getting tested and fitted for hearing aids. And I actually was able to afford them! Holland Hearing had payment options that fit my financial life perfectly. If you’re considering visiting Holland Hearing Center, I would say that you would not find a better group of hearing professionals anywhere else. I had experience in Abilene and in Dallas with other audiologists and their staff were not at all positive. Holland Hearing was outstanding in all elements of what I expected from the experience. Anyone in this area who has any concerns about their hearing needs to drop everything and get an appointment with Dr. Mangrem or Dr. Holland as soon as they can. You will be absolutely pleased with the results.

    Bill
    Bill says ‘don’t hesitate to make an appointment’.

    I developed tinnitus after military service and tests showed I had general hearing loss. I realized I was having issues hearing when in crowded places and hearing consonants in particular.

    I had heard from many people how great the team was at Holland Hearing Center and my impressions have been very positive too. I now enjoy music and conversations much more and don’t have to ask people to repeat things.

    My advice to anyone concerned about their hearing would be ‘don’t hesitate to make an appointment – in fact why aren’t you on the phone making one right now!’

    ‘My family are delighted, and so am I’ – Mr. Bowen’s story
    Mr. Bowen first recognized he had a hearing loss while at work a number of years ago. “I was in business meetings and realized I was not really hearing everything I needed to hear,” he says. Initially, he didn’t think a specialist would be able to treat this issue. Like most, he felt it was a problem that everyone had to just deal with as they get older. In any case, he decided to speak to someone at Holland Hearing Center. “This was many years ago when they first opened,” he says. Dr. Kelsi Mangrem assessed his hearing and came up with a solution – advanced hearing technology that would effectively treat his condition. As soon as he left, he witnessed a dramatic change in his experience. And today, he benefits from a range of accessories that are improving his life even further. “Now I can control my hearing aids with my smartphone and use them in ‘restaurant mode’ to reduce background noise,” he says. “I like that they can be updated remotely, and Holland Hearing’s follow up service is great.” But just as important, his work and home life has benefitted from his original decision to see a doctor of audiology. “My business associates, as well as my family, have noticed how much better I am at hearing and are delighted,” he says, adding: “and so am I.” Have you had issues hearing those around you, or know someone else who has? Why not request a call back or write to us with a question, and we can help you today!

    A D Bowen
    Being a musician is extremely taxing on your hearing…
    “I’m a singer and I’ve sung I don’t know how many times in Abilene over the last 30 years. I came here for my most important stop, Holland Hearing Center. I have severe hearing loss from loud music and shooting guns. I hope if you have hearing loss that you should take my word, I could go anywhere in the world, I choose to come to Abilene to Holland Hearing Center.”

    Gary Morris – Legendary Country Artist
    I recommend Holland Hearing Center to everyone!
    I lost my hearing aid whilst out walking. I managed to find it but it was in very bad shape, I brought it back to Holland and after 15 minutes their technician had it back in tip top shape! I was so relieved, and so grateful that the service was free, I recommend Holland Hearing Center to everyone!
    Jacqueline Vardiman
    Janet No Longer Has to Have the TV So Loud!Janet Shares Her Difficult Previous Experiences and How Holland Hearing Helped

    I remember the ringing in my ears started about five years ago. I didn’t know what was causing it so I booked a visit to Holland Hearing Center. My first impression was what friendly staff they had. I can now hear much clearer and don’t have the TV so loud!

    Getting help is simple and easy and very rewarding.
    It has been over six or seven years ago that I began to realize that I had issues not only with hearing loss but tinnitus as well. My greatest reluctance was with the actual wearing of the hearing aid. As I am very active in ranching and outdoor activities, I anticipated that wearing a hearing aid would be a hindrance to my work and lifestyle. While some adjustment is necessary, I certainly feel the benefits outweigh the adjustment. I first addressed my hearing loss with another specialist with whom I was very pleased but after wearing the device for approximately 5 years, I lost one and had to seek out someone new. I had heard of Holland Hearing and decided to approach them with my needs. They were very attentive to my past experience and aggressively addressed my current needs, showing the new advances in hearing aid therapy and technology. It has been a blessing to have the newest and best technology available and with the knowledge of Dr. Holland, it has been a great improvement to my hearing needs. For the first timer addressing a hearing problem, getting help is simple and easy and very rewarding. The staff at Holland Hearing Center treat you like family and "listen" to what you are experiencing and just "fix" it! Don't wait. Don't wait. The process of improving one's hearing is so painless and satisfying that there is no point in putting off being a better hearing-listener and improving your quality of life.
    Joe Bob Smith
    I don’t feel complete without my hearing aids
    A friend of mine asked me when I was going to get some hearing aids, I realized that if others were noticing my hearing loss then I needed to take the first step towards getting help. I was a little nervous but first impressions during my visit couldn’t have been any better. Having hearing aids has impacted my life tremendously, if I forget to put them on I now don’t feel complete! I’d recommend that anyone concerned about their hearing should go to Holland Hearing Center.
    Linda Newhouse
    ‘A wonderful, professional, personalized service’ – Noel’s story
    Like a lot of people, Noel was aware that his hearing had been fading for years. But he hadn’t done anything about it. For a variety of reasons, hearing loss can be a difficult health issue to confront. It’s not something that’s frequently discussed in public – and often close family members are the first to recognize there’s a problem. In Noel’s case, he wasn’t sure where to seek help or who would be the right person to address his particular concerns. But this changed instantly when he met Dr. Sue Ann Holland. “She was so caring, competent, and considerate that I wished I had visited her earlier,” he says. In particular, he valued the way Dr. Holland tailored his treatment directly to his needs, using her expert knowledge to uncover his hearing problem. "It was a wonderful experience; a professional, personalized service – and that’s ideal!” he says. The treatment that Dr. Holland offered him made a huge difference to his life experiences and, in particular, the way he was able to interact with loved ones. “Now that my hearing deficit has been solved, I’m not missing out on conversations anymore!” he says. Today, Noel has a simple message for any future patients with worries: “Anyone doubting their hearing should head for Holland Hearing!” he says. Are you concerned about a hearing loss, or know someone else who is? Why not request a call back or write to us with a question, and we can help you today!

    Dr. Noel Chant
    Pat's quality of life has been vastly improved
    I noticed that I was having trouble with my left ear whilst on the telephone. I had been elsewhere for hearing care but found Holland Hearing Center to be much better. My quality of life has been vastly improved and I would recommend anyone to go and experience the help I have received for themselves.
    Pat Kent
    How Hearing Loss Was Impacting Richard ImgrahamRichard’s Advice for Anybody That Thinks ‘Hearing Aids are for Old People’
    I first noticed that I might have a hearing loss when my wife said I never listen anymore. I had noticed some ringing in my ears and some tone loss but prior to my appointment with Holland Hearing Center, I believed my hearing loss was just a part of getting old and that hearing devices were too intrusive and annoying for me to be comfortable with them (which I now know not to be true – I barely notice they’re there unless I fidget with them). My experience at my first appointment was awesome. I had decided to address my issue with a new attitude – be honest and accept the inevitable. I did not realize that I only had a certain frequency loss. The enhancement of that is amazing. Wearing hearing aids means that I can now comfortably play and listen to music. I’m so amazed at the difference in the sound quality I can hear. And as for my wife, she loves me more because I am not ignoring her unintentionally. Because they are Bluetooth connected to my phone, I can better listen to phone calls, the radio, sports, and even meditation therapy. My advice to you is that hearing aids are not just for old people. Everyone at any age needs the most optimal capability of any of our senses given to us by God. Vision, dental, or even hearing. Holland Hearing understands this and I found them to be very patient and educational. Please don’t short yourself on the best quality of life. Richard
    How Holland Hearing has changed Santiago's life
    “My hearing loss journey started when I first heard ringing in my ear, my biggest concern was not being able to find treatment but my experience at Holland Hearing finally found an answer. Dr. Kelsi Mangrem explained everything and answered all my questions. She was very patient with me and made sure that I understood everything about the hearing loss. Straight away, I could see the difference and it has totally changed my life, not being able to hear was very frustrating and I didn’t realize how much of a difference the hearing aids would make, I totally love them. I totally recommend Holland Hearing, the staff is super friendly and they work with you.” Santiago Cano