Curbside Service: an excellent, contact-free solution to hearing care
The way you receive a range of services has changed since the COVID-19 pandemic arrived in the US. Across the country, new measures are present in stores and venues designed to reduce the spread of the virus.
From the start, it was important for Holland Hearing to be part of the solution to this crisis. That’s why the team created the Curbside Service, a contact-free method for providing hearing care solutions to the community.
The response to the Curbside Service has been overwhelming. Patients have loved its convenience and ease of access, and it’s been a useful tool for the center’s Doctors of Audiology.
Now and in the future, the Curbside Service will remain part of Holland Hearing’s commitment to care in the local area.
What is the Curbside Service?
The Curbside Service will be familiar to anyone who’s picked up a takeaway meal at a drive-thru facility. But instead of hot dogs and fries, the specialists at Holland Hearing dispense fantastic hearing care support to their patients.
• Hearing aid repairs
• Clean and checks
• Hearing assessments
• Access to essential supplies
All you need to do is drive up to the center, then make use of the complimentary service from the safety and security of your vehicle.
Schedule a ‘Curbside’ Appointment
I could not have asked for better treatment. Everything I hoped for as far as hearing better, exceeded my expectations. Everything was explained in detail in such a way that I had no problem understanding. I couldn’t be happier.
How Does It Work?
The best way to access the service is to call the office before you arrive. The team will then be ready to assist you instantly. However this is not strictly necessary, and you can come to the center without a booking.
• Once you arrive, call the office on (325) 437 4730, and the team will be ready to help you in less than five minutes
There are two dedicated parking spots for the Curbside Service. If these are in use, feel free to call the office and the team will assist you further.
It’s never been simpler to access Holland Hearing’s fantastic hearing care specialists.
How to Schedule a Curbside Visit?
If you’re looking for a fast, convenient method of receiving professional hearing care support, the Curbside Service is an ideal solution.
Just give the Abilene office a call or complete the form on this page, and the team will find a time that fits your schedule. Alternatively, you can drive-up without a booking, but you may wait slightly longer before you can access the service.
The staff will be ready and waiting to give you a friendly welcome!
Frequently Asked Questions
Q: How Does a Hearing Test in My Car Work?
For many patients, a hearing test is a familiar process. They enter a booth and listen to a range of sounds that their doctor of audiology deems appropriate.
But during COVID-19, specialists have been able to adapt this process to meet new challenges. In particular, technology has offered fantastic solutions.
Patients can now receive a test in their vehicle. Using noise-canceling headphones and a sanitized tablet, doctors of audiology can accurately determine their hearing capacity.
After this is complete, you receive your results instantly, and then a specialist can advise you on the best steps to take in the future.
Q: What’s the Average Wait Time?
As soon as you let the team in the office know you’ve arrived at the center, they’ll work hard to assist you as soon as possible.
In most situations, patients wait less than five minutes to receive attention. But if you haven’t booked in advance, this can take slightly longer.
Q: Can Others Be in The Car with Me?
You are very welcome to bring loved ones with you in your vehicle. Close family members can often offer vital support for those receiving a first-time hearing assessment.
But it’s important to remember that you cannot leave your car at any point during the appointment. So it may be best to leave young children who could find the experience a little tiresome at home.
Schedule a Curbside Appointment
We’re here to help.
Simply complete this form and one of our audiologists will reach out to you to answer any questions you might have and arrange a curbside appointment at a time to suit you.